Terms of Use
These terms apply when you use PetPep. By downloading or using the app, you agree to them. If you don't agree, please don't use the app.
Who we are
PetPep is operated by Kenny Nguyen (“we”, “us”). Contact: support@ottertrack.app.
License
We give you a personal, non-exclusive, non-transferable license to use PetPep on Apple devices you own or control, under Apple's standard Licensed Application End User License Agreement. If these terms and Apple's agreement conflict, Apple's agreement controls for the matters it covers.
Your photos
Your photos stay yours. They remain on your device (see our Privacy Policy). By adding a photo, you confirm you have the right to use it. Please don't add content that is illegal or that you don't have permission to use.
The messages
PetPep's messages are lighthearted notes written for encouragement and fun. They are not medical, mental-health, financial, or professional advice, and they are not a substitute for any of those. If you're struggling, please reach out to a qualified professional or someone you trust.
PetPep Pro
- Plans. Pro is offered as a monthly subscription, a yearly subscription, and a one-time lifetime purchase. Prices are shown in the app before you buy and may vary by country.
- Payment. Payment is charged to your Apple Account at confirmation of purchase.
- Auto-renewal. Subscriptions renew automatically unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends, at the price of the plan you chose.
- Free trials. If a free trial is offered, any unused part of it ends when you buy a subscription. If you don't cancel before the trial ends, it converts to a paid subscription.
- Managing and cancelling. You can manage or cancel subscriptions any time in your Apple Account settings (Settings → your name → Subscriptions) or from the Manage subscription button in PetPep. Deleting the app doesn't cancel a subscription.
- Lifetime. The lifetime purchase is a one-time payment that unlocks Pro for as long as the app is offered.
- Refunds. Apple handles all payments and refunds. To request a refund, use reportaproblem.apple.com.
- Changes. We may add, change, or retire Pro features and seasonal content over time. Seasonal message packs and themes may be available only during their season.
Acceptable use
Please don't copy, reverse engineer, or resell the app or its content, or use it in any way that breaks the law.
Ownership
The app, its messages, designs, and artwork belong to us or our licensors and are protected by copyright. Other than the license above, we don't transfer any rights to you.
Disclaimer
PetPep is provided “as is” and “as available”. We don't promise it will be uninterrupted or error-free. Widgets and notifications are scheduled by iOS, so exact timing isn't guaranteed.
Limit of liability
To the fullest extent the law allows, we're not liable for indirect or consequential damages arising from your use of the app, and our total liability is limited to the amount you paid for the app in the 12 months before the claim. Some places don't allow these limits, so they may not apply to you.
Changes to these terms
We may update these terms. If we make a significant change, we'll update the date above and, where appropriate, tell you in the app. Continuing to use PetPep after a change means you accept it.
Governing law
These terms are governed by the laws of the State of Georgia, USA, without regard to its conflict-of-law rules, except where your local consumer laws say otherwise.
Contact
Questions? Email support@ottertrack.app.